The Agile Coach's Guide To The Galaxy

  • Feedback,  Leadership,  Personal Development,  Self awareness

    The EPIQ Feedback Model

    Feedback is a hot topic, but not everyone agrees about its usefulness. Some praise feedback as something fundamentally important, while others claim that, even with a well-intentioned feedback model, it’s directly harmful to relationships and self-esteem. I’ve spent many years learning about and observing feedback. I’ve seen how feedback can both unify us and divide us. I’ve also come to learn what distinguishes great feedback from mediocre or even harmful feedback. Over the years, I’ve distilled my observations and research into a feedback model, and in this post, I share that model. I call it “The EPIQ Feedback Model”. So join me and explore how Empathy, Position, Intention, and Quality…

  • Leadership,  Organization,  Personal Development,  Team Building

    Set Individual Goals With The Entire Team

    When we gather an entire team in a room and explore their collective knowledge gaps, interests, and their delivery goals or roadmap — setting individual goals together as a team will lead to increased performance and motivation. This is because individual goals become more relevant with the added context and because focus increases when there’s a clear and direct link between challenges, delivery goals, and learning objectives. If you straight up agree and would like to know how you can start setting individual goals a.k.a talent management with entire teams instead of with individuals I’ve created an exercise that you can run with your teams. Skip ahead to the exercise…

  • Agile,  Leadership,  Self awareness

    6 Ways People Resist Becoming T-Shaped–And How To Work Past It

    When people doubt or resist the T-shaped philosophy, it’s easy to assume that they just haven’t understood what being T-shaped means and why it’s valuable. More often than not though, I’ve found that a lack of information isn’t what’s holding people back. In my work with organisations and teams, I’ve come across 6 main reasons why people resist the trend towards being T-shaped. I’ve outlined these reasons for you below and have included some remedies that may help you and your teammates get past any hesitation. 1. Their identity is tied to their role Many people identify with their role. They may have worked with something for many years or…

  • Feedback,  Leadership,  Organization

    The Importance of Peer Feedback in Self-Managing Organizations

    I’ve written about how to give effective feedback using the EPIQ Feedback Model. That’s an important part of building a strong feedback culture, but there’s more to it than that. In any organization, but especially in a self-managing organization, we must have strong peer feedback loops in place in order for the organization to build a feedback culture. Why exactly is a strong feedback culture so important in self-managing organizations? Well, self-managing organizations distribute leadership and decision-making. Doing so comes with a lot of benefits. But if people are unable to effectively manage themselves and make decisions, a self-managing organization will inevitably fail. Agile Coaches and Scrum Masters can certainly…

  • Agile,  Leadership

    No, Agile Coaching Is Not Cat Herding

    Agile coaches and leaders in agile organisations sometimes refer to parts of their job as herding cats. While said with a smile it has a negative connotation. I’ve done this in the past myself and I think it’s important that we stop talking about our jobs, and people and teams this way for several reasons: Talking about cat herding hides the real problems at hand. What exactly is the team doing that makes them appear as cats? And what should the team improve in order to not be a bunch of cats? It’s disrespectful and as a coach or leader you are likely loose influence. Sure, cats are smart, independant, and resourceful, but what coaches/leaders…

  • Leadership

    One-on-one tips

    In my tribe (BITS IT) we are currently experimenting with distributing leadership and amplifying self-management. We are iterating on Spotifys organizational model because it is creating tension for us. I’m going to share more about this experiment later this year. An important part in amplifying self-management is to change how we conduct 1:1s. Just before we started our experiment we read Esther Derbys article about conducting 1:1s with self organizing teams and we then had a conversation about how we should conduct 1:1s. I was asked to share some 1:1 tips and guidelines for people who are new to them, and I thought I’d share them here too. I hope they bring value to you! Stay away from…

  • Leadership,  Self awareness

    The agile coaches @ Spotifys MBTI, DISC profiles, and perspective bias

    (The purpose with this blogpost is to share data about the agile coaches at Spotify.) Slightly more than a year ago the majority of the agile coaches at Spotify took an MBTI test (most of us took it online). Back then all coaches were distributed among 5 different types. I found that really interesting and  wondered why that was. Were we biased towards certain type? Or were certain types actually better at coaching agile to teams? Since then we’ve recruited 10 new agile coaches and I’ve been curious about what our current MBTI distribution looks like. Are we still heavy on only a few types? And what about our DISC…

  • Leadership,  Team Building,  Team Dynamics

    What happens when you send a dev team to a 3 day group development course?

    Are group development courses such as IMGD silver bullets when it comes to helping teams mature? That’s what Martin Wasielewski (also an agile coach at Spotify) and I wanted to find out. In order to find the answer we defined an experiment, and identified a 3 day group development course called S360 encounter that we would send a (willing) development team to. Our hypothesis was that: By increasing people’s self awareness, improving their self esteem, teaching them how to communicate effectively, and raising their understanding of other people’s needs, teams will become high performing. How we would evaluate this experiment Three and six months after our dev team had taken the course we would evaluate the experiment on the following:…

  • Leadership,  Self awareness

    9 Questions That Help Determine Your Decision Making Style

    I am fascinated by how teams make decisions. Some teams I’ve worked with have wanted all decisions to be made by consensus. Others preferred to have a team lead or unofficial leader have the final say in making their decisions. I’ve also worked with teams that resist any and all decisions coming top-down. This often translates to an inverted top-down decision-making process. In a team like this, managers aren’t allowed to make any decisions or tell anyone what to do. One of the responsibilities that you as a leader have is to create an environment in which all individuals can contribute to solving problems and making decisions. To do so,…