The Agile Coach's Guide To The Galaxy

  • Feedback,  Leadership,  Personal Development,  Self awareness

    The EPIQ Feedback Model

    Feedback is a hot topic, but not everyone agrees about its usefulness. Some praise feedback as something fundamentally important, while others claim that, even with a well-intentioned feedback model, it’s directly harmful to relationships and self-esteem. I’ve spent many years learning about and observing feedback. I’ve seen how feedback can both unify us and divide us. I’ve also come to learn what distinguishes great feedback from mediocre or even harmful feedback. Over the years, I’ve distilled my observations and research into a feedback model, and in this post, I share that model. I call it “The EPIQ Feedback Model”. So join me and explore how Empathy, Position, Intention, and Quality…

  • Agile,  Leadership,  Self awareness

    6 Ways People Resist Becoming T-Shaped–And How To Work Past It

    When people doubt or resist the T-shaped philosophy, it’s easy to assume that they just haven’t understood what being T-shaped means and why it’s valuable. More often than not though, I’ve found that a lack of information isn’t what’s holding people back. In my work with organisations and teams, I’ve come across 6 main reasons why people resist the trend towards being T-shaped. I’ve outlined these reasons for you below and have included some remedies that may help you and your teammates get past any hesitation. 1. Their identity is tied to their role Many people identify with their role. They may have worked with something for many years or…

  • Interviewing,  Self awareness

    Questions I ask in interviews – Failing

    Over the summer I will publish several blogposts containing some of my interview questions that I ask people who apply for the Agile coach positions at Spotify. In each post I’ll also go through what I’m looking for with each question i.e. why I ask those specific questions. “Tell me about a time you failed and what you learned.” This question helps me understand a candidates: ability to admit to and learn from failure ability to connect the environment they exist in with their needs, and also their ability to see how this affects their behaviour comfort with failing ability to connect with me around a difficult topic level of (self) awareness Some candidates bring up “comitting untested code” as their failure and…

  • Agile,  Leadership,  Self awareness

    Things I wish I knew before I became an agile coach

    In late 2014 Daisy Pilbrow and I sent out a survey to the agile community. The survey asked agile coaches what they wish they’d known before they started coaching, what was challenging about the role, and what they’ve learned about themselves and others. With the replies Daisy and I hoped to create a short and inspiring recommendation that we could give to interns and new coaches at Spotify. The survey received 30 replies. We analysed the responses and were able to identify a few patterns that we’d like to share with you. You can find all the responses in their full format here, but we have removed peoples names to…

  • Leadership,  Self awareness

    The agile coaches @ Spotifys MBTI, DISC profiles, and perspective bias

    (The purpose with this blogpost is to share data about the agile coaches at Spotify.) Slightly more than a year ago the majority of the agile coaches at Spotify took an MBTI test (most of us took it online). Back then all coaches were distributed among 5 different types. I found that really interesting and  wondered why that was. Were we biased towards certain type? Or were certain types actually better at coaching agile to teams? Since then we’ve recruited 10 new agile coaches and I’ve been curious about what our current MBTI distribution looks like. Are we still heavy on only a few types? And what about our DISC…

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